• How do I sign up for the FREE Online CERT courses?
    • You must register through your current city CERT program, available here: https://volunteer.vcfd.org/agency/
    • Please locate your City's Program and register through the current city you live in. This will help your CERT City Coordinator know that you are working toward completion of the program and help to assist you with any questions.
  • How long does it take to complete Online CERT?
    • Approximately 12 hours online.
  • Can I use my mobile device to complete the Online CERT course?
    • Mobile OS: iOS 12 (or newer) and Android 6.0 (or newer) are compatible.
  • How can I find out who my City Coordinator is and contact them if needed? 
    • After you have found the program from the city you live in, located here: https://volunteer.vcfd.org/agency , you will find all contact information for your City Coordinator.
  • How do I prove completion to my local CERT coordinator?
    • You can view your verification of each individual module on the MERIT app (MERIT International) https://www.merits.com or a print out of your certificate of completion at the end of your training. *it is recommended that you save and print a copy of your course completion. This will need to be uploaded to your online profile to access and join the practical portion. Following completion of the online program, participants will then coordinate with their local CERT program for 16 hours of hands-on practical training.
  • I am having technical difficulties accessing the course.
  • I need more help with the online course for a question or issue not listed here.
    • Visit the CSTI site and click the red LMS HELP button, or Click Here.